President Mroz Appoints Susanna Peters as Ombuds Officer
by Jennifer Donovan, director of news and media relations
Susanna Peters, a lecturer in law and society in Michigan Tech’s Department of Social Sciences, has been appointed the University’s new ombuds officer. Her appointment takes effect on April 15.
The ombuds officer provides informal conflict mediation services for faculty, staff and students, to help them resolve conflicts fairly and informally before initiating any formal grievance procedure. The Ombuds Office operates independently and confidentially.
Peters, who is an attorney, earned a JD cum laude from the University of Pennsylvania Law School. She has served as a state certified mediator with the UP Commission for Area Progress, which works with the local courts. She taught at Wayne State University Law School and the University of Toledo College of Law before joining the Michigan Tech faculty in 2001. She serves as coordinator of the Law and Society program and liaison for pre-law students.
President Glenn Mroz spoke highly of Peters and other candidates for the position. “Being ombuds officer is not an easy job. Often you are working with people who are under stress for complex reasons,” he said. “That's why it was so impressive that a group of very talented people applied for the position, and we were so fortunate that Susanna was among them. Her skill and experience will serve us all very well.”
Peters said she is looking forward to her new position. “It is crucial for faculty, staff and students to have access to confidential resources and assistance when they face a difficult situation,” she explained. “My goal as ombuds officer is to help people on campus who are willing to work to solve problems in a productive, positive and flexible manner.”
Starting April 15, faculty, students and staff who would like to contact the Ombuds Office can email email@example.com or call at 7-2391 to set up an appointment. More information about the Ombuds Office is also available online.