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Frequently Asked Questions

Q. How do I pay my bill?
A. See "Bill Payment, Due Dates, and Payment Plans" for payment information.

Q. What is charged to my tuition account?
A. Tuition, course fees, computing fees, student voted fees, on campus housing charges, other miscellaneous fines and fees such as late fees, housing damage fines, etc.   Click here for more information.

Q. When is my bill available?
A. Go to:  Bill Payment, Due Dates, and Payment Plans

Q. When is my payment due?
A. Go to:  Bill Payment, Due Dates, and Payment Plans

Q. Can I get a bill mailed to my parents?
A. No, but you can send it to them via e-mail or print the on line bill and send it to them.

Q. What if financial aid is missing from my bill?
A. Contact the Financial Aid Office at 906-487-2622.

Q. What if my graduate student support is missing from my bill?
A. Contact your department.

Q. What payment plans are available?
A. Click here for information about our payment plans.

Q. What if I do not owe any money?
A. You must confirm your enrollment on line by clicking on the link at the bottom of your bill.

Q. What happens if I incur additional charges?
A. A second notice will be sent via e-mail or you can access your bill on line and pay anytime.

Q. When will I get my refund?
A. If you have a credit balance as a result of a Federal Direct Loan, a refund will be produced the first week of the semester or the day after disbursement. All other refunds will be occur during the third week.

Q. May I charge my books to my tuition account?
A. See the Campus Store Credit section of this page for more information.

Q. What if I have a question that is not listed here?
A. You can send an e-mail to student-billing@mtu.edu.

Campus Store Credit

Q.  What is this Campus Store credit on my billing statement?

A.  This is the amount available to you for charging books and supplies at the Campus Store.

Q.  Do I have to use this credit at the Campus Store or can I get a refund check?

A.  Charging books and supplies at the Campus Store is an option.  Any credit available will be refunded according to the refund check processing schedule.

Q.  What do I need to do to charge my books?

A.  You must confirm your enrollment and complete a Title IV authorization card.  Bring your books to the Customer Service Desk at the Campus Store along with a picture ID.  The Campus Store staff will bring up your account on line and permit you to charge up to the amount of credit available at that time.

Q.  What is a Title IV authorization?

A.   Federal Financial aid can be applied to tuition, mandatory fees and university housing only, unless we have the student's signed permission to apply those charges to the Federal aid.

Q.    Where do I complete a Title IV authorization?

A.   Authorization forms are available at the Campus Store Service Desk, the Accounts Receivable Office and Cashiers Office.

Q.  When may I start charging my books and supplies?

A.   You may start charging one week prior to the start of classes as long as you have a credit on your account and your enrollment has been confirmed.

Q.   How long may I charge books and supplies at the Campus Store?

A.   You may charge until your refund check/direct deposit is processed (Direct Loans credit Thursday of first week; All others credit third week).

Q.   Why is the amount of the bookstore credit different than the total credit on my account?

A.    Some of your financial aid has not been completed or may be coming from an outside source.

 


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This page created by Bryon Freeman. Currently maintained by Marcus Wood at mdwood@mtu.edu